Know Holdings LLC ("we", "us", or "our") publishes mobile applications through its Google Play organization developer account. This Privacy Policy applies to our mobile applications that link to this policy and explains how we handle information when you use those apps, visit this website, or contact us.
1. Developer and privacy contact
The developer responsible for the apps covered by this policy is Know Holdings LLC. For privacy questions or requests, email knowholdings59@gmail.com and include the name of the app concerned.
2. App privacy overview
- Our apps do not collect personal or sensitive user data.
- No registration, login, or user account is required.
- Our apps do not display advertisements.
- Our apps are free to use and have no paid features or in-app purchases.
3. Information accessed, collected, and used
Mobile applications
Our apps do not collect, transmit to us, or share personal or sensitive user information, including names, email addresses, phone numbers, contacts, precise or approximate location, photos, payment information, or advertising identifiers. We do not use app data to track users or create personal profiles.
Information you send to support
If you choose to email us, we receive your email address, the contents of your message, and any attachments you send. We use this information only to respond to your enquiry, resolve the issue you report, or handle your privacy request. Please do not send passwords, financial details, or other unnecessary sensitive information.
This website
This website is separate from our mobile apps. When you visit it, hosting and network providers may process technical request information, such as an IP address, browser information, and access logs, to deliver and secure the website. This does not mean our mobile apps collect that information.
4. Advertising, payments, and third-party services
Our apps contain no advertising or paid features. We do not collect payment details or share app user data with advertisers. We do not authorize third-party services embedded in our apps to collect personal or sensitive user data on our behalf.
Google Play operates separately from us and may process information when you use its store, download apps, or use Google services, under Google's Privacy Policy. Email and website hosting providers may process support messages or website requests as needed to provide those services.
5. Sharing and disclosure
We do not sell or rent personal information. Because our apps do not collect personal or sensitive user data, we have no such app data to share. Information you voluntarily send to support may be processed by our email provider to deliver and store your correspondence. We may disclose that correspondence when legally required or when necessary to protect legal rights and prevent abuse.
6. Data security
We minimize the information we handle by not collecting personal or sensitive data through our apps. For support correspondence, we use reasonable safeguards, including restricting access to people who need it to handle the enquiry. No electronic transmission or storage method is completely secure; please avoid sending unnecessary sensitive information by email.
7. Retention and deletion
We do not retain personal or sensitive app user data because our apps do not collect it, and we do not maintain user accounts. Support correspondence is retained only as long as needed to respond to and resolve your enquiry, or to meet applicable legal obligations.
To request deletion of information you have sent us, email knowholdings59@gmail.com with the subject "Data Deletion Request" and the relevant app name. We may ask for information necessary to verify that the request concerns your correspondence. We will delete information we control that is no longer needed, subject to applicable legal retention requirements, and explain any applicable exception. Please do not send additional sensitive information with your request.
There is no app account to delete. Uninstalling an app removes it from your device; device backups and store records, if any, are managed through your device or Google account settings.
8. Children's privacy
Our apps do not collect personal or sensitive user information, including from children. If you believe a child has sent personal information to us through support correspondence, contact us so we can review and delete it where required. This policy does not determine an individual app's age rating or intended audience; those are specified in its Google Play listing.
9. Your privacy rights
Depending on applicable law, you may have rights to access, correct, or delete personal information you have provided to us, or to object to or restrict its use. To make a request about support correspondence, contact knowholdings59@gmail.com. We will handle requests in accordance with applicable law. We cannot provide app personal data that we have never collected.
10. Changes to this policy
We may update this policy when our practices or legal requirements change. The updated policy will be posted on this page with a revised effective date. If an app introduces personal data collection, accounts, advertising, or paid features, we will update its disclosures and provide any notices or consent required before that processing takes place.
11. Contact us
Know Holdings LLC
Privacy contact: knowholdings59@gmail.com